CONTACT US

Cell: (260) 415-3959

10911 Cuba Rd, Harlan, IN. 46743

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© 2019 BerneseFamilyPuppies.com All Rights Reserved

BERNESE FAMILY PUPPIES

Dear Customers, Please spend some time and read our Terms & Conditions below before making a purchase from us. We will not hold a puppy for you until you have made a deposit for it!

 

OUR DEPOSIT POLICY

  • All puppies are sold on a first come first serve basis. 

  • To reserve a puppy, we require a $200 deposit down towards the final price.

  • The remaining balance is due prior to receiving the puppy. 

  • All deposits are non-refundable (see visitation policy for exception)

  • All deposits are non-refundable if the puppy is not picked up by the date decided on between the seller and buyer. 

  • Buyers requesting airfare shipping or ground transportation must pay in full prior to the puppy leaving our kennel. 

  • In the event that something would happen to your puppy after a deposit has been secured, we would offer you another available puppy or allow the deposit to reserve on upcoming liters.

 

OUR CUSTOMER CARE POLICY

We do not pre-screen our customers to see if they “qualify” for a puppy. We trust and expect our puppy customers to provide them with loving homes, good care, and on-going support. So if you have done your homework and have adequate living or yard space and some time that you can devote to training and bonding with your new friend, go right ahead and reserve a puppy. 

 

AIR-FARE OR TRANSPORTATION

  • The cost of airfare tickets or ground transportation is an additional $400 

  • Puppy's will fly in appropriately sized crate 

  • We will only fly puppy's through American Airlines, Delta or United/Continental Airlines

  • Puppy must be 8 weeks old to fly.

  • The remaining balance is due prior to leaving the kennel.

 

OUR HEALTHY PUPPY GUARANTEE

  • We guarantee each puppy to have immunizations and worming medication as is age appropriate. We will provide a schedule of immunizations completed. See full policy document for procedures if a puppy is diagnosed or passes within the first year, of congenital defects.

OUR VISITATION POLICY

The health of our puppies is our top priority, therefore we only allow our depositee’s to visit our nursery to select or see the puppies or their parents, we do this to limit the traffic through our kennels and minimize the potential of someone unintentionally tracking in diseases (like parvo) it also places a stress on our mothers to have strangers come in a look and handle the new-borns, If you are considering an adoption at a latter date and want to see our puppies now, place a $200. deposit and we will hold it for a future litter of your choice, if for some reason you decide that you do not want one of our puppies after visiting we will refund 50% your deposit promptly.